Help Center
Everything you need to know about prices, invoicing and our services. Can't find the answer? Talk to us or ask Kira.
Invoicing and payments
VAT, currencies, payment methods, instalments and yearly plans.
- VAT: who pays and who doesn'tVAT depends on the country of your business or residence, not on the currency you pick on the site.
- Currencies and exchange ratesWe always charge in escudos or euros. Dollar prices are a reference.
- Payment methodsCape Verde: bank transfer. Portugal and Europe: MB WAY, Portuguese IBAN, Revolut or Wise. Other countries: transfer, Revolut or Wise.
- Paying for a website in instalmentsUp to 2 instalments for business and premium websites, up to 3 for online stores — no surcharge.
- Monthly plan, yearly plan and renewalThe yearly plan gives you 2 months free in the first year. It then renews at the regular price.
Websites and hosting
Moving your website to dkriol and what changes.
Professional email
Access your email, set it up on your phone or Outlook and fix common issues.
Open guide →Support
How and when to reach us.
Still need help?
Weekdays, 8am–6pm (Lisbon). We reply in less than 24 hours. Kira answers any time.