Terms and Conditions

These Terms and Conditions govern the use of services provided by DKRIOL, LDA (hereinafter "DKRIOL"), a company registered in Cabo Verde with NIF 294698590, headquartered in São Vicente, Cabo Verde, email info@dkriol.com.

DKRIOL provides the following digital services:

• Website construction and development
• Managed web hosting
• Cloud storage
• Professional email
• Chatbots (basic and AI-powered)
• Website maintenance and management

Specific conditions for each service are defined in the commercial proposal accepted by the client.

Use of our services implies full acceptance of these Terms and Conditions. If you disagree with any condition, you should refrain from using our services and contact us for clarification before contracting.

Quotes provided by DKRIOL are valid for 30 days from the date of issue. Prices listed on the website are indicative and may vary according to the specific requirements of each project. The service contract is considered concluded upon written acceptance of the quote (by email or form).

Payment conditions are as follows:

• Websites: 50% at project start and 50% on delivery, unless otherwise agreed in the proposal.
• Recurring services (hosting, email, cloud, maintenance): monthly or annual payment as contracted, invoiced at the start of each period.
• Instalment payment: available as indicated in proposals and subject to approval.

In the event of payment delay exceeding 15 days, DKRIOL reserves the right to suspend active services until settlement.

Delivery timelines are stated in each proposal and run from the date of receipt of the initial payment and the necessary content provided by the client. Delays in delivering materials by the client may result in adjustment of agreed timelines.

The client agrees to:

• Provide required content, images, texts and information in a timely manner
• Ensure that provided materials do not infringe third-party rights
• Make payments within the agreed deadlines
• Designate a point of contact for approval and feedback

Upon full settlement of the service, the client acquires usage rights to the delivered website or product. DKRIOL reserves the right to include the project in its portfolio, unless expressly requested otherwise. Source code for projects based on third-party platforms (WordPress, etc.) is subject to those platforms' licences.

DKRIOL's proprietary themes, plugins, templates and tools remain DKRIOL's property and are licensed to the client for the duration of the active contract.

DKRIOL is not liable for indirect damages, loss of profits or data loss resulting from the use or inability to use the services, except in cases of wilful misconduct or gross negligence. DKRIOL's maximum liability is limited to the total amount paid by the client in the last billing period.

Either party may terminate a recurring services contract with 30 days' written notice. Amounts already paid are non-refundable, except in cases of serious default attributable to DKRIOL. Termination of ongoing projects is subject to proportional payment for work already completed.

These Terms and Conditions are governed by Cape Verdean law. In the event of a dispute, and if amicable resolution is not possible, the competent court is the comarca court of São Vicente, Cabo Verde.

DKRIOL reserves the right to amend these Terms and Conditions at any time, with 30 days' prior notice to clients with active contracts. Continued use of the services after amendments come into effect implies acceptance.